Shipping policy

Shipping Policy

Welcome to ConchCraft LLC. This policy explains how we handle production and shipping for orders placed on our website. By ordering with us, you agree to the terms below.

How We Produce and Ship Your Order

We print with purpose to reduce waste. Most items are made on demand, and many are finished in-house at our location in Key West, FL. These orders are typically completed within 3 business days, then shipped.

For products we can’t finish locally, we work with trusted print-on-demand partners who produce and ship items directly to your delivery address.

Shipping Timeframes

Shipping times vary by product type, availability, and destination. Because items must be made first, production time is separate from shipping time.

Tracking Information

Once your order ships, you’ll receive an email or text with tracking details (when available).

Delivery Policies

We don’t control shipping carriers or delivery timelines used by our print-on-demand partners. Their policies may vary depending on the product and location.

Address Accuracy

Please double-check your shipping address at checkout. We aren’t responsible for delays or lost packages due to incorrect or incomplete addresses.

Shipping Fees

Shipping fees are calculated at checkout based on product type, quantity, and destination. You’ll see all costs before finalizing your order.

Where We Ship

At this time, we only offer shipping within the United States.

Order Changes & Cancellations

Because items begin production quickly, we can’t make changes or cancel orders once they’re placed.

Contact Us

If you have any questions about your order or this policy, reach out anytime:

Email: ConchCraftKW@gmail.com